inbox

Inbox

INTRO

What is the Inbox?

What is and how to use SAAS First's Inbox?

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WHAT CAN YOU DO IN YOUR INBOX?

Overview of Your Inbox

Let's look at what you can see in you Inbox

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Write Messages

Let's see how you can write messages in your conversation

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Assign Conversations to People

Let's see how you can assign the conversations to people

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Create a Ticket from the Inbox

How to Create a Ticket Right From the Inbox

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Saved Replies 

How to Create and Add Saved Replies to Your Messages

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Reply with Milly feature

Let's see how the Reply with Milly helps you craft your responses

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Contact Information

What You Can See on Your Contact from the Inbox

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Custom Actions

How to set up Custom Actions in Your Inbox

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User History

Check the User History of Your Customers while Messaging

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CHAT

Add Customer Parameters to the Chat

Add customer parameters to the chat to update customer details in the CRM.

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Install Chat to Your Website

How can I install SAAS First's chat to my website?

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Securely Hash User Id's

How to create a hash from the user_id

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INCOMING EMAILS

Setup Incoming Emails to Your Inbox

Who can I receive my emails in SAAS First's Inbox?

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SETTINGS

How to Customize Your Chat

Let's see how you can customize your chat for your website

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Tickets Settings for Your Inbox

Set up your Tickets Settigns for the Inbox

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Outgoing Email Template

How to Set Up Your Outgoing Email Template

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Security Settings in the Inbox

Set up your security for the Inbox

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Reply with Milly Settings

Set up Milly for Replying to Emails and Chat Messages in Seconds

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