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Receive Incoming Messages

What can you see when you receive a new meesage?

Csilla Fehér image Written by Csilla Fehér
Back to articles Csilla Fehér image Written by Csilla Fehér

Receive Incoming Messages

What You See When You Receive a New Message in Your Inbox


When you have a new message in your Inbox, we clearly display for you in two ways:

  • There will be a blue dot at the bottom right corner of the conversation in your conversation list when there's an unread, new message. 
  • The conversation with the new message will be displayed in bold
  • The conversations in the list are in chronological order, so new messages will appear at the top of the list. 
  • The blue dot and the bold display will remain in the list for the conversation as long as you open the new, unread message. 
  • Please note that this new message display is account-specific, meaning that if someone else from your team who has access to the workspace and to the inbox opened the conversation already, it will still be displayed unread for you. 

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2024