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Help Desk to Better Understand Your Customers

Enjoy easier and more effective communication and deliver exceptional customer experiences.

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Benefits

The Only Help Desk That You’ll Ever Need

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All Help Desk Features for Free

All Help Desk features and options are available for your without any cost.

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Your Customers Will Love You Even More

Communication with support has never been this easy and effective for customers with the Help Desk.

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Understand Customer Behavior

Gain deep insights by collecting and storing unlimited customer data to understand them like you never have.

Omnichannel Inbox

Manage all conversations in one place

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Stay in the Inbox

Handle and reply to all customer communications from a single, integrated platform, no matter the channel. Work seamlessly with your team and perform tasks without ever leaving the interface.

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Resolve 70% of Inquiries Instantly

Allow the AI Chatbot to manage customer interactions and provide immediate answers to common queries. Save time by crafting emails with AI, and send emails in just 10 seconds.

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Accurate Information Always

Customers will be pleased to receive quick responses right after they reach out to your business. They’ll get the most accurate answers to their queries, ensuring they always have the correct information.

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AI-Powered Assistance

24/7 Assistance That Learns and Adapts

  • Tick signMilly, the AI-driven Chatbot can answer customer questions 24/7 by learning from Knowledge Base articles and external resources.
  • Tick signMilly understands message context, responds in multiple languages, and even helps reply to complex emails in under 10 seconds.

Knowledge Base

Empower Your Customers with Self-Service Options

  • Tick signYour Knowledge Base is available to customers whenever they need it, offering 24/7 access to answers. It’s constantly searchable.
  • Tick signInformation is provided proactively, even before customers inquire. Your Knowledge Base integrates with your chat system, showcasing the most relevant articles.
  • Tick signEquip your chatbot with comprehensive knowledge about your company. The AI chatbot absorbs all details from your Knowledge Base, delivering immediate responses to queries.
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Achieve more
by doing less

$0.00

for all Help Desk Features

1min

to Get Started

10x

more insights on your customers than before

Sign up now!

Give users the right answer the right time