Ticket Management System For Your Smooth Teamwork

Centralize ticket creation, delegation, and progress tracking in one intuitive Kanban system.

Ticket Management System For Your Smooth Teamwork

Our Top Benefits

A Clear View of Your Team’s Work

hub

Comprehensive Task Oversight

Easily navigate a visual Kanban board to see every ticket and task in one place. Quickly create, assign, and track progress without juggling multiple tools.

groups_2

Help Your Team With Strategic Delegation

Assign tasks and delegate responsibilities with a few clicks. Use built-in tools to set deadlines, add comments, and integrate time tracking.

lightbulb

Actionable Insights for Quick Improvements

Review detailed activity logs and custom fields to understand bottlenecks and team performance. Use these insights to refine processes, adjust priorities.

Sign up Now!

Join the Future of Customer Service Platforms Today

Visual Kanban Oversight With Ticket Management System

Streamline Task Management

Visual Kanban Oversight

  • Tick sign View tasks in a dynamic Kanban table to stay organized across all project stages.
  • Tick sign Monitor progress and deadlines at a glance to ensure nothing falls behind.
  • Tick sign Maintain clarity and focus by centralizing ticket creation and tracking.

Enhance Team Productivity

Filtering & Collaboration

  • Tick sign Quickly locate tasks using powerful search and filtering options by member or status.
  • Tick sign Foster team collaboration through integrated comments, time tracking, and shared links.
  • Tick sign Delegate responsibilities effortlessly, ensuring each task is handled by the right team member.
Filtering And Collaboration In SAAS First's Ticket Management Software
tailored And Flexible Boards In Tickete Management Solution

Optimize Workflows in Real Time

Tailored & Flexible Boards

  • Tick sign Easily create new boards for different projects or workflows and invite collaborators.
  • Tick sign Customize columns, add custom fields, and adjust layouts to match your unique needs.
  • Tick sign Track real-time progress, update statuses, and generate reports to drive continuous improvement.

Sign up Now!

Join the Future of Customer Service Platforms Today

Features

Explore 25+ Powerful Features

Features

Explore 25+ Powerful Features

Competitor Price Comparison

Discover our affordable fixed pricing, covering 10 users per month.

Discover our affordable fixed pricing, covering 10 users per month.

Reasons to Choose Us

Less Than 1 Minute to Set Up

  1. 1 Start your free trial
  2. 2 Start exploring instantly
  3. 3 Install the chat widget
  4. 4 Create your first tickets!
https://cdn.emailacademy.com/user/fc8196857fd976c14e6e00013fb08b2cfc00a38ae6911f231890072c9998cc0e/boards-why-us2025_02_06_09_43_48_0200000028_09_43_52.webp

Testimonials

What Our Clients Say

Rating star icon Rating star icon Rating star icon Rating star icon Rating star icon
Rated 4.8/5 by our users
Total score:
4.8
Shortened time between projects and improved teamwork, thanks to easy-to-create and track tickets!
https://cdn.emailacademy.com/user/fc8196857fd976c14e6e00013fb08b2cfc00a38ae6911f231890072c9998cc0e/section-9-12025_01_08_14_42_03_0100000031_14_42_05.webp
Mark T.
Product Manager

Achieve more
by doing less

70%

of customer questions resolved with AI

<1min

create business intelligence reports

10x

more insights on your customers

Sign up Now!

Join the Future of Customer Service Platforms Today

Pricing

SAAS First’s Plans

See Full Pricing

Base Plan

only $9 /Member /Month

A single plan that includes all cool customer engagement features.


  • Monthly 10 SAAS Credit included
  • Live Chat
  • AI Chatbot
  • Knowledge Base
  • Omnichannel Inbox
  • Customer Tracking
  • CRM
  • Boards / Ticket Management
  • Analytics
  • Event Tracking
  • Marketing Campaigns

Add-on

only $1.5 / SAAS Credits

Usage based add-on. We never charge you for AI chatbot.


  • 10 Conversations Started
  • 1,000 Tracking Events Saved
Start Free Trial

Book a demo

Get a Customised Demo for Your Team

  • Tick sign Tell us What You Need
  • Tick sign Customized Presentation
  • Tick sign Ask Any Questions
  • Tick sign Invite Your Team to Watch

Blog

Latest Blog Posts

See All Articles
Blog thumbnail
Customer Support 2024-08-08

Top Challenges and Opportunities in Adopting Help Desk Software

Csilla Fehér Csilla Fehér
Blog thumbnail
Customer Support 2024-10-22

The Only Live Chat that Tracks Your Visitors! Understand Your Customers Like Never Before!

Csilla Fehér Csilla Fehér
Blog thumbnail
Customer Support 2024-07-23

Why SAAS First Stands Out as a Helpdesk Solution

Csilla Fehér Csilla Fehér

FAQ

A Kanban table is a visual board that lets you see tasks at various stages of progress. It simplifies tracking, helps prioritize work, and ensures you stay organized without juggling multiple tools.
Advanced search and filtering allow you to quickly locate specific tasks or filter by team member, status, or priority. This ensures nothing is missed, improves efficiency, and saves time finding the right To Do.
Absolutely. You can create multiple boards for separate projects, customize columns with names and colors, and add custom fields. This flexibility allows you to tailor workflows to each project’s unique needs.
Our module offers features like leaving comments, viewing activity histories, assigning tickets, integrating time tracking, and sharing tasks via links. These tools facilitate seamless collaboration, clear delegation, and real-time progress tracking.

Sign up Now!

Give users the right answer the right time