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    Help Your Customers Help Themselves with Knowledge Base

    Provide 24/7 support for your customers and let them solve their problems even when your team is away. With our Knowledge Base Module, you can significantly decrease case handling time.

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    Grant Your Customers Available Information

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    24/7 Availability

    Your Knowledge Base is always there for your customers whenever they need answers to their questions. It’s available and searchable at all times.

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    Empower Self-Help

    The information is there at the right time, even before customers ask any questions. Your Knowledge Base integrates with your chat and displays the most relevant articles.

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    Train Your Chatbot

    Let your chatbot know everything about your company. The AI chatbot learns every bit of information in your Knowledge Base and answers questions instantly.

    Key features

    Reduce Support Load with Your Knowledge Base

    • Tick signOrganize your articles into categories for greater transparency. Within a category, create sections to organize your articles better.
    • Tick signHost the Knowledge Base on your own domain to further improve your brand consistency.
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    • Tick signWrite your articles with a rich text editor, where you can format your articles and include images and videos.
    • Tick signCustomize the look and feel of your Knowledge Base to match your brand needs. Select the color, logo, or favicon that you like.

    Achieve more
    by doing less


    better train your chatbot than anything else


    less workload on your support


    of customers can find answers for themselves

    Sign up now!

    Give users the right answer the right time