Chat with your customers in real-time.

Customize the look and elements of your chat.

Add widgets to your chat, such as search in help.

If the customer didn't read your chat reply, send them an email automatically.

Reply to incoming customer emails from the Inbox.

Save often-used replies and insert them with a couple of clicks when needed.

Make notes within the conversation that the customers can't see.

Milly can answer incoming chat messages.

Check what Milly would answer to a question and educate with custom snippets.

Milly can learn from the help center articles.

Milly can learn from external websites.

Milly regularly re-visits external sites and looks for changes.

Let Milly know if you made a change to your external website.

Save new and update existing customer details automatically through the chat window.

See all previous conversations with each customer.

See any related customers from the same company.

Use our pre-defined filters or search based on any customer value.

Save custom searches.

See what pages your customer has visited.

Export customers.

Send chat campaigns to your customers.

Send popup campaigns to your customers.

Send email campaigns to your customers.

Personalize your campaigns based on any customer variable.

View important campaign statistics.

Export important campaign statistics.

Schedule your campaign to be sent at the right time.

Send a campaign based on custom triggers. E.g. when a page is visited.