Plans

Startup

Free

2 member(s) and unlimited active customer(s) and 100 AI solutions included

No add-ons available

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Growing Business

$9 /Month

2 member(s) and unlimited active customer(s) and 100 AI solutions included

Add-ons

$0.49 for 1 AI solution

$5 for 1 members

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Advanced Business

$29 /Month

10 member(s) and unlimited active customer(s) and 100 AI solutions included

Add-ons

$0.49 for 1 AI solution

$5 for 1 member

$10 for 5,000 active contacts in email marketing

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Inbox

Chat

Chat with your contacts in real-time.

Chat Customization

Customize the look and elements of your chat.

Chat Widgets

Add widgets to your chat, such as search in help.

inc. for 6 months

Send Unread Chat in Email

If the customer didn't read your chat reply, send them an email automatically.

Emails

Reply to incoming customer emails from the Inbox.

Saved Replies

Save often-used replies and insert them with a couple of clicks when needed.

Notes

Make notes within the conversation that the contacts can't see.

AI

Milly Answers

Milly can answer incoming chat messages.

Train Milly

Check what Milly would answer to a question and educate with custom snippets.

Learn from Help Center

Milly can learn from the help center articles.

Learn from External Resources

Milly can learn from external websites.

Automatic Re-Learning of External Resources

Milly regularly re-visits external sites and looks for changes.

Manual Re-Learning of External Resources

Let Milly know if you made a change to your external website.

AI Customization edit

AI Reword use

AI Reword Settings edit

Contacts

Save Contacts Automatically

Save new and update existing contact details automatically through the chat window.

Previous Conversations

See all previous conversations with each contact.

Related Accounts

See any related contacts from the same company.

Use our pre-defined filters or search based on any contact value.

Custom Filter

Save custom searches.

Browsing History

See what pages your customer has visited.

Automated List Cleaning edit

Bulk Upload

inc. for 6 months

Contacts export

Export contacts.

Marketing

Chat

Send chat campaigns to your contacts.

Popup

Send popup campaigns to your contacts.

Send email campaigns to your contacts.

Personalization

Personalize your campaigns based on any contact variable.

Statistics

View important campaign statistics.

Statistics export

Export important campaign statistics.

Scheduling

Schedule your campaign to be sent at the right time.

Triggers

Send a campaign based on custom triggers. E.g. when a page is visited.

Goals

Measure the campaign performance by setting up goals.

Dedicated IP

Dedicated IP is available for your email campaigns for $50/month.

Help Center

Categories and Articles

Create categories and articles.

Help Center Customization

Customize the look and content of your help center.

Custom Settings

Manage help center domain and GA tracking.

Feedback

Collect feedback from your contacts if an article was helpful.

Workspace

Add Workspace Members

Add members of our team to your workspace and manage their permissions.

Set up Teams

Set up teams within your workspace and manage their permissions.

API access

Manage your workspace via API.

inc. for 6 months

Custom Actions

Create custom action buttons to pass variables to external endpoints.

inc. for 6 months

Businesses

Search based on any business value

Custom Filter

Save custom searches

Bulk Upload

Business export

Export businesses

Events

Search based on any event value

Bulk Upload

Event export

Export events

Integrations

Live Chat

Facebook Pages

Text Messages (SMS)

Tickets

Tickets module

Can access Tickets module