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Managing To Dos

How to make changes to To Dos

Csilla Fehér image Written by Csilla Fehér
Back to articles Csilla Fehér image Written by Csilla Fehér

Managing To Dos

To Do Options

You have many ways to make changes, add more detail and features to use to enrich your experience with To Dos and increase productivity. 



Editing tickets


You can open a To Do by clicking on it, which will take you to the To Do editor, where you can provide information on the task the To Do is about.


  • Name - Update the To Do title.
  • Description - Provide a written description of the task
  • Comments - Provide and receive feedback on the To Do
  • Column - Move the To Do between columns
  • Members - Assign tasks to team members
  • Custom Fields -  Add custom fields that are needed for this To Do

Custom fields


With custom fields, you can add more details to your To Do:


  • Labels - Add labels to To Dos to identify which project they are related to
  • Conversations - Assign a support conversation to the To Do
  • Text field - Add as many custom text fields to your To Do as you need
  • Deadline - Let the team know when a To Do is due
  • Contacts - Assign a specific contact from your CRM to a To Do
  • Checklist - Add a checklist to your To Do to keep track of subtasks



Changes to your To Dos (except for the text fields where you can see a save prompt) are saved automatically, so once you are done editing, you can simply close them.

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