Text Field

How to add a custom text field to the ticket

Daniel Pinter Written by Daniel Pinter I

How to add a custom text field to the ticket


If you would like to share more information with your team on a specific topic other than the general description, you can add custom text fields to a ticket to provide more written content relevant to the task. 


To add a custom text field to a ticket, follow these steps:


  1. Open the ticket you would like to edit
  2. Under Custom Fields click + Add new field
  3. Click Deadline
  4. To set a name for the text field click the pen next to its title
  5. Clicking into the text box you will access the same text editor as in the ticket description
  6. Once you finish editing the field, click save in the bottom left corner to save changes to the custom text field.
  7. If you are done editing you can close the ticket to save changes.

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