Checklist

How to add  Checklist to your ticket

Daniel Pinter Written by Daniel Pinter I

How to add  Checklist to your ticket


If a task or project has multiple easily defined steps or subtasks you would like to keep track of, a checklist can be a great solution for that.


To add a checklist to your ticket, please follow these steps:

  1. Open the ticket you would like to edit
  2. Under Custom Fields click + Add new field
  3. Click Checklist
  4. Click + Add List Item
  5. You can now start typing in the list items, hit enter after each item to add it to your list
  6. You can mark them complete with the checkbox right next to the item
  7. To edit the items click on the pen on the right.
  8. To delete an item click on the bin.
  9. If you are done editing you can close the ticket to save changes.

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