Adding Comments to a ticket

How to leave comments on tickes

if you would like to provide an update to your team members or give feedback on the work that is ongoing, the best way you can do that is by leaving a comment so you can keep everyone involved up to date.

To leave a comment on a ticket follow these steps:

1. Open the ticket you would like to leave a comment on
2. Click on the Start Writing filed under comments, to open the comment editor
   
3. In the comment editor, you can 
   • Make simple text edits like applying bold italics or Underlining
   • Add numbered or bullet point lists
     
   • Change Font size
     
   • Attach:
     • Images
     • Files
     • Links
     • Videos
   • Use emojis
4. Once you are done editing, to save changes, hit Save in the bottom right corner.