SAAS First Subscription and Pricing Overview
No tricky pricing, no secret charges. We believe in full transparency. Predictable prices, established usage limits and absolute control over your spending. What you pay for is exactly what you can use. Here is how it works:
Summary of SAAS First Subscription and Pricing
1. SAAS First MAX Subscription Plan
• Price: 9 USD / member / month
• Credits Included: 100 SAAS Credits each member per month (value of 9 USD)
*Note: Each member added to the workspace brings 100 extra credits to the account!
• Features and modules:
Omnichannel Inbox
AI chatbot
Customer Tracking
CRM
Boards
Analytics
Event Tracking
Marketing Campaigns
2. Credit System: How it works
1 Credit = 1 Chatbot conversation
What counts as a conversation?
A conversation is considered a series of exchanged messages that continues until it's manually closed or if there's a period of inactivity. Even if you have 4-5 exchanges over several hours, it's still seen as one continuous conversation. This means every reply is not counted as a conversation! It is a thread of multiple messages that are back and forth between you and the customer across 24 hours.
Here’s the breakdown: A full conversation, as long as it is within a 24-hour window, uses only 1 credit
The session is only considered complete if the user closes the window and terminates the conversation, or stays inactive for more than 24 hours
Provided that the talk was resumed within 24 hours, there is no additional credit charged
Additionally:
The workspace is automatically reloaded with credits every month when the subscription renews
The amount of conversations that your chatbot can respond to in a month depends on the number of available credits that you have in total within the workspace
Credits belong to the workspace as a whole, not to individual users
3. No Overcharges, ever
We offer two payment models:
Pay-as-you-go:
No risk of overcharge - the chatbot becomes inactive when the credits are spent
Works with pre-purchase of credits
Credit top-up: In case you want to go over the amount that is given to you on a monthly basis, you have the option to buy extra credits at a cost of $0.09 USD per credit
Custom Plan:
Fixed credits
Supports overflow, charged at a custom/separate rate
4. Free Trial – Try Before You Buy
Take advantage of our 30 day free trial, with full access to all modules!
Includes:
All of the features and modules, including API calls
Onboarding templates
100 SAAS Credits
Team member invites
No credit card required
Register: https://app.saasfirst.com/register
5. Get Personalized Pricing and Support
Book a live demo session with one of our International Partnership Managers to:
Learn about custom pricing
Get a full walkthrough
Address any questions that may arise
We are here to support you!
Book a meeting here:
