Knowledge Base

API

Upsert a customer

Update or Insert a Customer

Tamas Ham-Szabo image Written by Tamas Ham-Szabo
Back to articles Tamas Ham-Szabo image Written by Tamas Ham-Szabo

Upsert a customer

A customer can be added or updated by making a POST request with the following details:

  • Url: https://api.saasfirst.com/api/customers/upsert
  • JSON body:
    • email (required): Email address of your customer, this will be used to idenfity if the customer already exists and a update has to be issued or if the customer doesn't exists yet so an insert has to be issued
    • business (optional): Similiarly to email address, it acts as a special identifier. If a customer was found with a matching email address, but different business value a new customer will be created instead of updating.
    • Regarding any other variables:

      • Accepted types: string, boolean, datetime, unix timestamp, integer, float

      • To be able to parse unix timestamp as a time format the variable must have _at or _timestamp suffix

      • The accepted datetime format is YYYY-mm-dd HH:mm:ss

    • For further information please refer to the following article: https://saasfirst.com/help/inbox/add-customer-parameters-to-the-chat

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